Guest Feedback - Island View Apartments

Feedback from guests who recently stayed at the Island View Apartments

Hi Troy

We had a lovely relaxing holiday thank you, just what we were in need of.

The apartment was just fantastic, we had absolutely no problems at all.

We were amazed at how well equipped it was, it made everything so easy as we bought food for the week from Coles.

As we had quite a windy week it was great to be able to relax on the deck and close off the front part and open the side doors to let in the sun.

We had a good look around at all the other accommodation in Palm Cove and decided we had definitely made the best choice for us & would recommend it for anyone wanting to travel up there.

We had a day out at the reef on the Aristocrat boat (I have been previously on both the Poisedon & Quicksliver) and we had a fantastic day. It was definately the best out of the 3 boats.

It is fine to use cmts on the feedback page.

Kind Rgds

Natasha

Guest Feedback - Angsana Resort & Spa Palm Cove

Feedback from guests who recently stayed at the Angsana Resort & Spa Palm Cove

Hi Sara

Thank you for giving me the opportunity to provide feedback.

To be honest, I was somewhat anxious about the holiday as I had never booked through an agency like yours and was worried that the service at the hotel would differ. I’m pleased to say I was not disappointed. I was totally impressed and satisfied.

a) the hotel was magnificent, especially the room. The service and cleanliness was great and the location terrific. The hotel staff were fine-not overly enthusiastic but perfectly fine. I did not participate in any activities as just wanted a relaxing holiday, so cannot comment on those.

b) your service has been impeccable. Speedy, professional, personal and far exceeded my expectations and the experience I had with travel agents.

I wish you operated in other areas besides FNQ and the Gold Coast as I’d definitely utilise your service again.

If you require further information or detail, please do not hesitate to contact me.

Kind Regards

Carmel

Guest Feedback - Sea Temple Palm Cove

Feedback from guests who recently stayed at the Sea Temple Palm Cove

Thanks Troy.

We loved our trip to Palm Cove and the Sea Temple apartment was just fine. The staff at the Boutique Collections were extra friendly and informative.

We did a hot air balloon ride with Hot Air company and it ran smoothly and had friendly staff also.

Couldn’t fault a thing.

Many thanks

Julie

Guest Feedback - Island View Apartments

Feedback from guests who recently stayed at the Island View Apartments Palm Cove

Hi Troy.

Thank you for our welcome home email. I am sitting now in 12degree "heat". I definitely know where I would rather be. Thank you for making our holiday at Island View apartments Palm Cove a holiday to remember. From the original enquiry with FNQ to our check out it was all done with ease and professionalism. Our apartment was amazing and more than lived up to our expectations. It was clean and had all the little extras that make you feel welcome. The view from our balcony was absolutely incredible and listening to the waves at night so soothing. Rebecca was very helpful and the few questions I had she was able to answer them straightaway. The holiday in all was superb. The weather did not let us down nor did the friendliness of all we dealt with. Would recommend anyone to book with FNQ. Also many thanks for allowing us a late check out on our departure day as this enabled us to change into our winter gear for arriving back in Melbourne.

Will definitely be back.

Regards Joy

Guest Feedback - Sea Temple Palm Cove

Feedback from guest who recently stayed at the Sea Temple Palm Cove

Hi Troy,

In response to your follow up email, we had a wonderful time in Palm Cove. We were only spending a short time there but the weather was perfect and the accomodation fantastic. Checking in with the Boutique Collection went smoothly and the staff were friendly and efficient.

Sea temple is a great resort ,pools were beautiful and the atmosphere relaxing - we would highly recommend it and your staff for the total holiday.

Thanks again
Louise

Guest Feedback - Paradise @ Palm Cove

Feedback from guests who recently enjoyed their stay at the Paradise @ Palm Cove Apartment - Novotel Cowrie Palm Cove

Dear Troy,

We really enjoyed staying at Palm Cove. We had a relaxing holiday mainly spending our time by the pool ( of which there were a few to choose from) . We hired a car and went to Port Douglas one day and Cairns another day. We really enjoyed Cairns, especially the Lagoon area, the boardwalk and the children's playground area. There were lots of places to eat and we enjoyed walking around Cairns.

Your help in organising this holiday was really appreciated. The accommodation was lovely. As we had the cot in the main bedroom we found it to be a bit squashy but we managed. The apartment had books, DVD's and games which we all took advantage of. We spent a few days at the Novotel Pool which the kids really liked (especially the slide) .

regards

Wilma

Guest feedback - Island View Apartments

Feedback from guests who recently stayed at the Island View Apartments Palm Cove

Hello Megan,

My sisters and I had a lovely few days break at the Island Views Apartments Palm Cove. We were very impressed with the apartment. It was equipped with absolutely everything one could possibly need. The personal BBQ was a real plus!

Our activities were very limited, as we used the time to just relax and unwind from our busy home schedule. We visited the casino, where one of my sisters had a good win on the pokies and on other evenings we either ate out at local venues or cooked on the BBQ. We even caught the bus into Smithfield on one occasion. This is the first time I have ever used public transport in Cairns and it was a good experience.

However most of our time was spent in sleeping in, reading, walking, and having a few glasses of wine in the evenings and generally catching up with one another.

We were very happy with the service provided by FNQ Apartments and will definately use you for future bookings. Everything was clearly defined in your emails and we knew exactly what to expect. You may use any comments I have made. Thankyou very much for the voucher, I'm sure it will come to good use.

If anyone asks about what activity to do, I suggest that they hire a car and drive down to Innisfail, then up the Palmerston Range and have lunch at the Millaa Millaa Teahouse. We did that in the week before we stayed at Palm Cove, and my sisters who are from Melbourne absolutely loved it. The drive is very scenic and the lunch taken on their rear deck overlooking the farmlands was just superb!

Once again, many thanks for all your help.

Best regards,

Stella